Please search for your question in the below. However, if your question is not answered, you may contact us by e-mail with your question.

How to get samples?

There are different ways to get samples from us. In general, the samples are free of charge, but the express fee is borne by the buyer.

How can I get your price?

The price list is base on the products you are looking for. You are welcome to send us e-mail to get quotation.

How to schedule a tour of the facility?

If you want to inspect the goods or visit the factory, welcome, just make an appointment in advance.

How to place an order, or if a minimum order exists

We have different MOQ for different products. Normally, the MOQ is 100 Units for machineries components, but we will communicate with you about the specific situation.

What payments terms are?

Prefer L.C, D.P and T/T, other payment methods can be communicated. Do not accept remittances from high-risk or sanctioned areas.

Do you ship worldwide?

Yes. We have international shipping experience more than 10 years.

What is the delivery time?

10- 40 days depending on the quantity of your order.

What your industry certifications are (e.g., ISO.)

ISO 9001 and CE certificate.

What is your warrantee if we have any problems?

We will inform our local agent to support you or we provide online service. And our engineer will take a personal visit if serious problems.

Is there a discount if I purchase in large quantities?

Yes, sure. The specific amount or percentage of discount varies in different situations.

Can I return it if I'm not satisfied?

Yes, sure. But it needs to be discussed on a case-by-case basis.